help-scout How Much Does Help Scout Cost? A 2026 Pricing Breakdown Help Scout is one of the few big support tools that still has a free plan, and it charges less for AI than Intercom or Zendesk. That makes it the easy pick on price for a small team. It also makes the question "what will it cost once we grow"
intercom Intercom vs Help Scout: Pricing, AI Costs, and Which Fits a Small Team Intercom and Help Scout come up together whenever a small SaaS team outgrows a shared inbox and starts pricing real support software. Their feature lists overlap heavily. Their bills do not, and the widest gap between them is in how each one charges for AI. Here is how the two
